Clinic answering specialists since 2003

Specialist telephone answering and diary appointment service

Operating since 2003 Clinic Answer has become a specialised telephone answering and diary appointment service. We have achieved this ability by constantly developing processes and activities to suit clinics and practices all around the UK. With experience in over 40 different online diary systems we can ensure your appointments are booked without any fuss as well as sending each client a reminder by text before their appointment.

A team you can trust

Our team of bright, motivated and long term staff take exceptional pride in working as part of your team. We understand the importance of treating callers new or existing with care, professionalism and manners. "Always help" is our mantra on each call we answer.

Award winning

You need to have trust, confidence and continuity in your Specialised Answering and Diary Management Service where work carried out is exactly how you would have done it yourself. By focusing on service level, requirements and most of all your clients expectations Clinic Answer have achieved : "The UKs Most Loved Telephone Answering Service each year from 2010 to 2014".

Dedicated to Clinics

We are the only answering service dedicated to UK private practice clinics. No other service provider comes close when in comes to industry expertise and know-how.

We’d love to chat. Call us at 0333 800 9898 or Get in touch.

Kind words from happy clients

Framework Clinics
Framework Clinics

We wanted an answering service which was industry specific and could work as part of our team. Clinic Answer was able to offer a team of bright and friendly PAs to answer our calls. Our PAs were experienced with our diary system (Private Practice Software) so the integration of using our diary and booking appointments was simple. Clinic Answer is the perfect fit.

Elphinston Performance
Elphinston Performance

Thanks for your help with our business, I can’t think of anything I’d change!

East Vows Complementary Health
East Vows Complementary Health

I’ve always found my PA’s to be very polite, friendly and helpful and even more importantly so have my clients! The PA’s make an excellent first impression on my customers – existing and potential. They are also very responsive to last minute requests and changes I sometimes have to make.

Nicky Sharp Osteopathy
Nicky Sharp Osteopathy

I think my PAs do a great job always being a happy and helpful answering service. Very efficient getting messages through and filtering calls. I am extremely happy with the service my Clinic Answer team provide.

Lexden Therapy
Lexden Therapy

Polite, efficient service.  All my patients report friendly, efficient manner when they call and speak to my PA’s. If there is ever a glitch on the service, which is rare and only ever occurs because we are all human beings after all, then Chris and the team and happy to hear the issues and resolve them immediately.  Having used three other PA services before I can categorically state that Clinic Answer is the best.

Chichester Chiropractic Clinic
Chichester Chiropractic Clinic

I used to spend at least 30 minutes every day calling patients, replying to messages and chasing up the messages that I had missed. Now Clinic Answer deal with all of this for me. My diary is fully managed, saving me time and allowing me to focus on treating my patients.

Gary L Ross Clinic
Gary L Ross Clinic

I think that you provide a very personal service that I trust and this is very valuable to me.

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