Telephone Answering Service for Clinics.

 Let our clinic call handling
experts take your calls

Telephone Answering Service for Clinics.

 Let our clinic call handling
experts take your calls

The UK’s Leading Telephone Answering Service for Health Practitioners

Why Clinic Answer?

Telephone answering for clinics

Call transfer

 Callers are announced to you on your mobile or landline by your dedicated Clinic Answer PA

Telephone answering service for clinics

Call Screening

 We don’t charge for wrong numbers or automated sales calls so you can concentrate on the things that matter

Improve performance with Clinic Answer

Never miss an opportunity

With our service you’ll be able to follow up on each and every patient that enquires about your services

UK based diary management for clinics

UK-based receptionists

 Your calls are always answered in the UK by experienced medical PAs

Diary Management for Clinics

Cancel anytime

 Choose a rolling monthly tariff so you’re not tied into a long contract

Collaborate with Clinic Answer

No hidden charges

Choose a simple and transparent tariff that suits you

Telephone Answering Service for Clinics

We are a dedicated team of receptionists and personal assistants specialising in serving the healthcare sector by providing the most professional Telephone Answering Service for Clinics available.

We provide highly trained Virtual Clinic PAs to answer calls in your practice name sounding exactly like your own receptionist. We can either patch your patients’ calls through to you or take a message if you’re not available and send this via email. We don’t charge for messages as it’s all part of the service we provide. We can have you set up with our Telephone Answering Service for Clinics in minutes.

Clinic Diary Management
Clinic Receptionist

How it works

We’ll answer calls in your Practice’s name sounding exactly like your own receptionist. We can have you set up with our Clinic Telephone Answering Service in minutes.

Your calls will only ever be answered by a small team of dedicated professionals who will get to know you by name. All our staff are based in the UK at our Edinburgh or Wokingham offices so you can rest assured your calls will always be answered in a professional manner and not by an overseas call centre.

We believe that the only way to provide a fully personalised Telephone Answering Service for Clinics is to have your calls answered by a small dedicated team of real people who fully understand the inner workings of your Practice.

Clinic Receptionist

Frequently Asked Questions

Yes. All of our highly trained Virtual Clinic PAs are located in the UK and sit in one of our dedicated UK offices.

We answer calls in your Practice name as if we were your own clinic receptionist. This is entirely bespoke to your company and you can tailor the way we answer your calls. Think of our Virtual Clinic PAs as an extension of your own in house team.

We pride ourselves on being the most flexible provider of Clinic Call Answering Services. We adapt to your requirements and will use whatever software you’d like to use to manage your diary including but not limited to: Cliniko, PPS, Outlook Calendar and Google calendar.

Your Clinic Call Answering or Diary Management plan has a certain number of inclusive minutes. Once you’ve used all your minutes you’ll pay a per minute rate for any additional minutes you use.

Your service can be set up in minutes. As soon as you sign up for the Clinic Call Answering or Diary Management service we will call you to discuss your requirements and to take all the information that we need to handle your calls correctly. You will then receive an email confirming that the service is available for use and advising you of your new telephone number. You can either divert calls to this number or you can give it out to people directly and advertise it on your website, business cards etc.

Yes, you can select any UK area code.

Yes. If you’d prefer us to forward certain calls directly to you or a member of staff just let us know and we will configure your Clinic Call Answering service according to your requirements.

You can either sign up for our out of hours service or just use our standard service which already includes a free voicemail to email service for out of hours calls.

Call Free 0800 804 6056