How can we help your Podiatry clinic?
When your practice is busy and you are treating patients you must ensure all calls are being answered politely, professionally and in the same manner as you would yourself. The need for a fulltime receptionist may not be viable or worth it as you only have peak times when phone cover is needed. It is therefore vital that each time a new or existing patient calls your phone is answered by someone you trust and have confidence in.
That person will know your treatments, costs, lengths or appointments to directions to your clinic. If your consultations for biomechanical assessments differ in length from treating a corn or verruca them they will know that too. If you provide Home Visits again your team will know this.