Turn website visitors into appointments

Are you looking for the next edge to help grow your business? With Managed Live Chat by Clinic Answer, you can turn your website into an interactive, 24/7 lead generating machine.

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Triple your conversion rates

Practices using Clinic Answer’s Managed Live Chat have reported impressive increases in web lead conversions since adopting the service - up to 300%! Quite simply we turn passive visitors into new clients for your practice.
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Great people. Not bots.

Clinic Answer’s highly professional and courteous PA’s treat each and every interaction with the care and dedication you would expect from your own staff. Our PA’s have the experience and know-how to handle sensitive chats and turn conversations into conversions.
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Drive appointments with chat

Our team have an excellent working knowledge of 40+ online diary used by practices including: PPS, Cliniko and Acuity to name just a few. We can even book clients on to an appointment or connect them to your clinic practice with a phone call directly from the chat.

Try our chat service for yourself. Chat to a Clinic Answer PA now

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Managed Live chat for private clinics

Live chat is the competitive advantage you've been looking for

We've conducted extensive research on private clinics and found that less than 3% are currently harnessing the power of Live chat. It's no secret that digital communication is fast becoming the norm in many industries. Many people do not like calling and discussing about their complaints. A chat conversation is an approachable way to ask completely anonymous questions and get immediate answers.

Managed Live Chat Features

Why outsource live chat to Clinic Answer?

Managing your own live chat can be a real headache. You'll need to pay expensive software licence fees and ensure there is always someone available to answer chats without delay. save yourself the time and hassle by outsourcing live chat to Clinic Answer. We provide leading software designed to handle the demands of clinics. Our dedicated agents can be briefed and ready to chat to visitors and book appointments in less than 48 hours.

97% chat satisfaction rates

Hundreds of practices trust Clinic Answer because we work closely with them to provide outstanding and personal service with every single interaction. 97% of our chats are rated excellent by visitors.

Facebook Messenger Support

Clinic Answer's chat team can manage your Messenger chats in real-time. Providing fast, friendly and expert support. Perfect for Aesthetic and cosmetic clinics with a strong social media presence.

GDPR Compliant

When a potential patient visits your website, they are likely concerned about a very personal and private matter. Maintaining the privacy of medical and personal information is vital, which is why maximum data security has always been a top priority for Clinic Answer. All of Clinic Answer’s services are fully GDPR compliant.

Trial our service for 30 days for free. Get in touch to today

Adding Live chat to your site couldn't be easier

Turn visitors into patients in 4 simple steps

Our friendly chat experts can walk you through setup. We can even provide insights and best practice based on the thousands of chats we have handled for clients like you.
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Step 1: Get in touch with a Chat pro
Our chat team have handled thousands of clinic live chats. They'll be able to advise you of best practice and strategies to maximise appointments via chat.
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Step 2: Brief us on your chat goals
Chat with your team or fill out a brief form and let us know the answers to some of your patients FAQs. We'll work with you all the way to achieve your goals -whether that's more appointments in the diary or just providing first class customer service.
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Step 3: Install chat
We'll run you through adding chat to your website. It takes less than 1 minute in most cases. We'll also look at integrating your preferred online diary to book patients in whilst on a chat.
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Step 4: Trial free of charge for 30 days
Visitors will now have the option to chat to a fully briefed Clinic Answer PA. Chat Messages sent to you immediately via Email, SMS or Slack and we can even book appointments directly via chat. Trial it for free with no obligation.

Start harnessing the power of Live chat

Chat. Engage. Convert.

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