CLINIC APPOINTMENT BOOKING SPECIALISTS
Proudly supporting hundreds of clinics of all sizes with diary and patient management services
Patients don’t have time to waste and need to be dealt with immediately when making an appointment. At the same time they don’t want to be rushed. Getting the time that suits their busy life is so important.
New patients need their details taken in a friendly and professional manner ensuring we understand what they are needing treatment for, if they are private, NHS or referred by an insurance company and if they have any special requirements.
Existing patients are different as they are calling to book a follow up treatment or ask a question etc.. and therefore have a slightly different process to follow.
By understanding your clinic and accessing your diary online we can relax your patients by asking the appropriate questions you need to know as well as booking them in at a time that is suitable for themselves. All done in just one call.
All patients will know when their appointment is and will also have a reminder sent the day before their appointment to prompt them so they don’t forget.
Important : Clinic Answer PAs try to book in patients next to each other where possible and therefore have you treat patients in a time efficient manner. This prevents you having large gaps in your day where you are hanging around for your new appointment to arrive.
We are experienced in over 40 online diary systems for example: PPS, ClinicOffice, WriteUpp, 10 to 8, Google diary and others such as Cliniko, Click, Setmore, Practice Pal and Jelly Software as well as Clinic Answers own diary system. We also have training diaries set up with the main online diary providers!